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New 2020 Lexus IS 300

  • VIN: JTHAA1D23L5104149
  • Stock: 29326
MSRP $40,380
Details
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Basic Info

  • Exterior:
    Eminent White Pearl
  • Drivetrain:
    RWD
  • Transmission:
    8-Speed Automatic with Direct Shift
  • Interior:
    Black
  • Engine:
    2.0L I4 Turbocharged
  • Fuel Efficiency:
    21 CITY / 30 HWY

Key Features

  • Adaptive Cruise Control
  • Backup Camera
  • Blind Spot Monitor
  • Bluetooth
  • Fog Lights
  • Interior Accents
  • Keyless Entry
  • Lane Departure Warning
  • Parking Sensors / Assist
  • Power Seats
  • Satellite Radio Ready
  • Sunroof / Moonroof

Vehicle Details

Exterior

  • Wheels w/Silver Accents
  • Steel Spare Wheel
  • Compact Spare Tire Mounted Inside Under Cargo
  • Clearcoat Paint
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
  • Body-Colored Front Bumper
  • Body-Colored Rear Bumper
  • Chrome Side Windows Trim and Black Front Windshield Trim
  • Body-Colored Door Handles
  • Fixed Rear Window w/Defroster
  • Light Tinted Glass
  • Fully Galvanized Steel Panels
  • Black Grille w/Chrome Surround
  • Trunk Rear Cargo Access
  • Front Fog Lamps
  • Perimeter/Approach Lights
  • LED Brakelights
  • Fully Automatic Projector Beam Led Low Beam Daytime Running Auto-Leveling Auto High-Beam Headlamps w/Delay-Off

Interior

  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • Front Cupholder
  • Rear Cupholder
  • Compass
  • Valet Function
  • Remote Releases -Inc: Power Fuel
  • HomeLink Garage Door Transmitter
  • Cruise Control w/Steering Wheel Controls
  • Distance Pacing
  • Dual Zone Front Automatic Air Conditioning
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Illuminated Locking Glove Box
  • Driver Foot Rest
  • Leatherette Door Trim Insert
  • Metal-Look Gear Shifter Material
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Chrome/Metal-Look Interior Accents
  • Full Cloth Headliner
  • Day-Night Auto-Dimming Rearview Mirror
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Full Floor Console w/Covered Storage, Mini Overhead Console and 2 12V DC Power Outlets
  • Front And Rear Map Lights
  • Fade-To-Off Interior Lighting
  • Full Carpet Floor Covering -inc: Carpet Front And Rear Floor Mats
  • Carpet Floor Trim and Carpet Trunk Lid/Rear Cargo Door Trim
  • Cargo Space Lights
  • Tracker System
  • Driver And Passenger Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Outside Temp Gauge
  • Analog Display
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Front Center Armrest and Rear Center Armrest w/Storage
  • 2 Seatback Storage Pockets
  • Perimeter Alarm
  • Engine Immobilizer
  • 2 12V DC Power Outlets
  • Air Filtration

Entertainment

  • 293w Regular Amplifier
  • Audio Theft Deterrent
  • Window Grid Diversity Antenna
  • 1 LCD Monitor In The Front

Mechanical

  • Engine: 2.0L Turbo I4 DOHC 16V Dual VVT-iW
  • Rear-Wheel Drive
  • 3.13 Axle Ratio
  • Engine Oil Cooler
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • 17.4 Gal. Fuel Tank
  • Quasi-Dual Stainless Steel Exhaust w/Polished Tailpipe Finisher
  • Double Wishbone Front Suspension w/Coil Springs
  • Multi-Link Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front And Rear Vented Discs, Brake Assist and Hill Hold Control

Safety

  • Side Impact Beams
  • Lexus Safety System+
  • Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • First Aid Kit
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera

Tech Specs

  • Array

Details

  • NuLuxe Seat Trim
  • AM/FM Radio
  • 4-Wheel Disc Brakes
  • Air Conditioning
  • Electronic Stability Control
  • Front Bucket Seats
  • Front Center Armrest
  • Tachometer
  • ABS brakes
  • Alloy wheels
  • Automatic temperature control
  • Brake assist
  • Bumpers: body-color
  • CD player
  • Delay-off headlights
  • Driver door bin
  • Driver vanity mirror
  • Dual front impact airbags
  • Dual front side impact airbags
  • Four wheel independent suspension
  • Front anti-roll bar
  • Front dual zone A/C
  • Front fog lights
  • Front reading lights
  • Fully automatic headlights
  • Garage door transmitter: HomeLink
  • Heated door mirrors
  • Illuminated entry
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Outside temperature display
  • Overhead airbag
  • Overhead console
  • Panic alarm
  • Passenger door bin
  • Passenger vanity mirror
  • Power door mirrors
  • Power driver seat
  • Power moonroof
  • Power passenger seat
  • Power steering
  • Power windows
  • Radio data system
  • Rear anti-roll bar
  • Rear reading lights
  • Rear seat center armrest
  • Rear side impact airbag
  • Rear window defroster
  • Remote keyless entry
  • Security system
  • Speed control
  • Speed-sensing steering
  • Split folding rear seat
  • Steering wheel mounted audio controls
  • Telescoping steering wheel
  • Tilt steering wheel
  • Traction control
  • Trip computer
  • Turn signal indicator mirrors
  • Variably intermittent wipers
  • Auto-dimming Rear-View mirror
  • 10 Speakers
  • Speed-Sensitive Wipers
  • Compass
  • Ignition disable
  • AM/FM radio: SiriusXM
  • Exterior Parking Camera Rear
  • Auto High-beam Headlights
  • Distance pacing cruise control: Dynamic Radar Cruise Control
  • Emergency communication system: Lexus Enform Safety Connect
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Rear Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Security System
  • AM/FM Stereo
  • CD Player
  • ABS
  • Cruise Control
  • Rear Defrost
  • Child Safety Locks
  • Rear Wheel Drive
  • 4 Cylinder Engine
  • Turbocharged
  • Floor Mats
  • Gasoline Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • Sun/Moonroof
  • Power Driver Seat
  • Power Passenger Seat
  • Pass-Through Rear Seat
  • Bucket Seats
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Traction Control
  • Aluminum Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • Generic Sun/Moonroof
  • Satellite Radio
  • MP3 Player
  • Fog Lamps
  • Variable Speed Intermittent Wipers
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Auto-Dimming Rearview Mirror
  • Integrated Turn Signal Mirrors
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Driver Adjustable Lumbar
  • Leather Steering Wheel
  • Transmission w/Dual Shift Mode
  • Tire Pressure Monitor
  • Trip Computer
  • Universal Garage Door Opener
  • Bluetooth Connection
  • Telematics
  • 8-Speed A/T
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • HD Radio
  • Rear Bench Seat
  • Premium Synthetic Seats
  • Passenger Air Bag Sensor
  • Headlights-Auto-Leveling
  • Lane Departure Warning
  • Knee Air Bag
  • Lane Keeping Assist
  • Adaptive Cruise Control
  • Requires Subscription

Premium Options & Packages

Adaptive Cruise Control
Exterior Parking Camera Rear
BLIND SPOT MONITOR W/REAR CROSS TRAFFIC ALERT
Bluetooth Connection
Front fog lights
Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Chrome/Metal-Look Interior Accents
Remote keyless entry
Lane Departure Warning
Power driver seat
Satellite Radio
Power moonroof
ACCESSORY PACKAGE 2
$370
  • Carpet Trunk Mat
  • Rear Bumper Applique
  • Key Gloves
  • Alloy Wheel Locks
  • Cargo Net
ADDITIONAL EQUIPMENT
  • BLIND SPOT MONITOR W/REAR CROSS TRAFFIC ALERT
PORT INSTALLED OPTIONS
$425
  • ILLUMINATED DOOR SILLS
PRIMARY PAINT
  • EMINENT WHITE PEARL

Payment Options

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to 328 Killian Road - Columbia, SC 29203

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Customer Reviews

Overall Rating 5 Out of 5
Based on 2 customer reviews
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Disclaimer:

* Customer must mention the advertisement to the dealer to receive the advertised price. Price includes a $499 closing fee. Jim Hudson Lexus of Columbia is not responsible for any price discrepancies, statements of condition, or incorrect equipment listed on any vehicle. Car may have minor road chips, light scratches, wheel scuffs, etc. Depending on the age of the vehicle, normal wear and tear should be anticipated. We may or may not have all the keys and floor mats. We will be happy to obtain extra ones for you at our dealer cost. Unless the vehicle has a remaining factory warranty, all sales are “AS-IS” with no warranty. Excludes tax, tag, registration and title. The full cash price charged at any dealership depends on many factors, including all products and services bought with the vehicle.
MSRP contains base MSRP, any factory installed options, and delivery, processing and handling charges. Delivery, processing and handling fee is based on the value of the processing, handling and delivery services Lexus provides, as well as Lexus overall pricing structure. Lexus may make a profit on the delivery, processing and handling fee.
While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (888) 720-6389 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

MPG Disclaimer
Based on model year EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

Contact a Top Rated Specialist

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Jade Jones

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Jade Jones

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Recent Reviews

Apr 03, 2020

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Once you’ve bought a car From Jim Hudson, you are...

Once you’ve bought a car From Jim Hudson, you are spoiled! No other dealer in the Columbia area matches the professionalism or dedication to the customer. Like he says, “Experience it once and you’ll never forget it!”

Mar 21, 2020

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Goes Above and Beyond

JJ was an amazing salesperson to work with as we dealt with a manufacturer's recall. He searched high and low for the exact car to meet my needs. Recommend him and all the other staff who were involved with the sale. Delivered the car to my home which was an amazing service. Totally professional and wonderful to work with!!

Mar 19, 2020

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My experience at Jim Hudson Lexus of Columbia SC

My experience with this dealership and salesperson-JJ(Jade Jones) was excellent! Upon arrival at the dealership, I noticed that everyone was very friendly and customer oriented. The facility was nice and clean! Every individual that I encountered was friendly and consummate professionals! JJ was the best salesperson. He was kind, patient, and made certain that my needs and satisfaction with my purchase were of the utmost importance! Lexus provides superb service! I love my Lexus! Dr. Nash

Mar 09, 2020

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Want the Best?

JJ is hands down the best at what he does! He takes his time and educates the costumer on the ins-and-outs for the car buying experience.

Mar 04, 2020

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The entire Jim Hudson Lexus team is excellent, top to...

The entire Jim Hudson Lexus team is excellent, top to bottom. Sam McElveen and Michael Hamilton treat my wife and I like family. the service is impeccable.

Feb 23, 2020

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JJ is so professional and helpful! He really goes the...

JJ is so professional and helpful! He really goes the extra mile to make your experience above and beyond. He’s not pushy and doesn’t try to oversell. He listens to your needs and finds something that suits you. We like him so much that we came back to him!

Feb 07, 2020

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JJ was very responsive, did everything in his power to...

JJ was very responsive, did everything in his power to expedite the purchase process & promoted a positive purchasing experience even though I was not purchasing a Lexus from the dealership...

Jan 31, 2020

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Service is great for me.

They are proactive to service for my appointment and friendly to us. The dealer have a lot of car for me to test drive and the building is designed high levelly class. I am enjoy it. Thanks.

Jan 24, 2020

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Jade was great to work with when we bought our Lexus. He...

Jade was great to work with when we bought our Lexus. He always looking out for our best interest and we are very happy with our new vehicle.

Jan 22, 2020

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Jade exemplifies professionalism at the highest level!!!...

Jade exemplifies professionalism at the highest level!!! In addition, he has a very pleasant attitude which was shown by his willingness to go out of his way to make my car-buying experience an excellent one. Thank you so much!!! What a credit he is to Jim Hudson, Lexus!!!

Jan 18, 2020

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JJ was extremely friendly and thorough when dealing with...

JJ was extremely friendly and thorough when dealing with the sale of my car!! He always offered refreshments and was very professional. In addition he made sure everything was pristine on my car before sending me on my way. Overall I am highly satisfied with my experience and will be visiting him for my next car purchase. Thanks JJ!!

Jan 05, 2020

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Jim Hudson was able to meet my December to Remember needs.

We had a 2020 RX Luxury ordered from another dealer in early Oct 2019 and were promised 6-8 week delivery. Around Dec 18, we were told our car would not be available until March. I searched all the NC and SC dealers and found close to what we were looking for at Hudson Lexus. I called JJ Jones and found the car was built and in transit from Canada. We decided to go ahead. We completed most of the paperwork prior to visiting the dealership on Dec 28, where we completed the deal. The car hadn't arrived yet, so JJ and Kayla delivered it to our home in Ocean Isle Beach, NC on Jan 3rd. Kayla did a wonderful job updating us on all the technology features of our new car. I am a Vietnam veteran and was thoroughly satisfied with JJ and happy to see that Jim Hudson hires veterans.

Jan 05, 2020

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Great Customer Experience that was Second to None

My wife & I have been in the Lexus family since 2000 and we have dealt with many Lexus dealership's and sale people. Our sales person at Jim Hudson Lexus was Jade Jones (JJ) and his knowledge and expertise of the vehicle we wanted was Second to None. Our price on the vehicle was definitely better then other's that we compared it to and our salesman Jade got all the paperwork done in a expedited manner. If you are a Veteran I also recommend you see (JJ) as he will go above & beyond to get you the best deal as he is a Veteran also. We could not ask for anything more.. A+ 5 Stars *****

Dec 21, 2019

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If you’re in the market of buying or trading in a car...

If you’re in the market of buying or trading in a car then Jade Jones better known as JJ is your Salesman. He was very courteous, thoughtful, and professional. JJ, sent me a video of the vehicle before even visiting or purchasing the car. Purchasing, a car in over 5 years was the easiest experience ever. Thank you once again to JJ and the staff at Jim Hudson Lexus Columbia.

Dec 17, 2019

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Good guy. Great service. Had everything ready to go upon...

Good guy. Great service. Had everything ready to go upon my arrival with several options for me. I would definitely recommend JJ and Lexus to anyone.

Dec 17, 2019

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Car buying is never an easy task but it is when you find...

Car buying is never an easy task but it is when you find the best car salesman. JJ is the best!! He was there to show me exactly what I was looking for! Jim Hudson was also the best dealership I have ever bought a car from. So easy and smooth!! Best customer service from JJ and the rest of the team

Dec 06, 2019

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Great car buying experience. Jade and all the staff at...

Great car buying experience. Jade and all the staff at Lexus were friendly and helpful making the entire process a breeze. I highly recommend Jade to anyone in the market for a new or used vehicle.

Dec 06, 2019

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One of the best dealerships that I have been to. JJ is...

One of the best dealerships that I have been to. JJ is the one to see here. He is very knowledgeable, understanding and looks out for his fellow veterans. I am very happy with the service I received here and will definitely come back in the future.

Dec 06, 2019

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The best car purchase experience I've ever had. No...

The best car purchase experience I've ever had. No pressure.. just helpful, responsive, and on top of everything. Very happy and will be recommending Jade to everyone I know.

Oct 23, 2019

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An awesome experience!

Jade Jones Is the E pitta me of what great customer service is all about. He was very professional, courteous and patient throughout the process. All of the employees involved with my deal was awesome. I would definitelyRecommend buying from Jim Hudson Lexus. Thank you Jade for everything!!

Oct 20, 2019

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Jade Jones is top of the line

A true asset to your team, Jade Jones exemplifies what customer service should always be. He was incredible to work with—always responsive, willing to go the extra mile, overall just very helpful. As a long standing Lexus customer, I would definitely do business with Jade again. He is exactly why I recommend Lexus as top notch customer service! Many thanks!

Oct 12, 2019

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Fantastic Sales Experience

We originally brought our 2002 Lexus SC430 into be serviced. We first met JJ when my mother-in-law purchased her new Gx460 off of him in June . While we were waiting to have our SC 430 serviced, we went into the sales department to say hello to him. He was excited to tell us about his new 2019 LS500 that he had recently leased. My husband and I walked over to look at the LS500 and fell in love with the vehicle. JJ talked us into test driving a white one. The ride and beauty of the interior was amazing. I fell in love with red LS500 in June when I was with my mother-in-law as she was in the process of purchasing her GX460. JJ talked me into test driving the red LS500 and I knew instantly that this was the car for me. JJ made our purchasing experience extremely pleasant and seamless. From the beginning to the end of the sale, he was a gentleman as well as extremely knowledgeable and professional. His enthusiasm about Lexus and Mr. Hudson was very impressive to me and my husband. I worked for a Lexus Dealership in Pittsburgh, and I am very passionate about the brand. It is so nice to see that others share the same passion for Lexus. JJ is a great asset to this company and the sole reason we decided to purchase our new LS500 from Jim Hudson Lexus. I will definitely buy all my future vehicles from him and I will be certain to tell my fiends and family to ask for JJ when they are in the market for a Lexus vehicle.

Sep 29, 2019

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Best car buying experience ever!

I had been looking at the online market--Vroom, Carmax, CarGuru etc--with much hesitation. They had Lexus vehicles but I was skeptical. My daughter encouraged me to go see Jade. She was so right! Jade was wonderful. He seemed to know what suited me even before I did. He was easy to talk to, never any pressure. It did not rattle him a bit when I wanted to drive more than one vehicle, so patient with me. I have bought a few cars in the last forty years but this was the smoothest transaction hands down. Not to mention my satisfaction with driving a Certified Pre-Owned. Would love to say I would be back in a few years but the last Lexus I had I drove for 12 years. Passed it on to my oldest daughter who is still driving it with over 260,000 miles logged! Terry

Sep 28, 2019

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Top notch!

Jade provided stellar customer service. His follow through was excellent - a great customer experience! The entire staff was very friendly and welcoming. Thank you so much.

Sep 04, 2019

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Great customer service

Even though we did not end up buying from the dealership, JJ was a great help. He kept in touch with me just to check up on the status of my situation that was going on of needing a new vehicle and making a bad purchase through another dealership. Even after he knew I couldn't buy at the moment he still kept an eye out for vehicles I was looking for for the future and would reach out to me. His customer service truly exceeds anything I've ever seen before.

Aug 14, 2019

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Satisfying

Jade allowed ua the opportunity to purchase the car without being pushed made the experience a pleasure. I believe the entire Jim Hudson Lexus experience will be great

Aug 14, 2019

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AWESOME EXPERIENCE!!!!

IN 53 YEARS I HAVE NEVER BEEN TREATED SO GOOD EVERY ONE AT JIM HUDSON MADE ME FEEL LIKE I WAS A CELEBRITY!! AND A SPECIAL THANKS TO JADE JONES FOR EXPLAINING EVERYTHING TO ME.

Aug 10, 2019

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Great customer service, easy to work with!

I went in to look at a specific car. JJ was so helpful and even let me drive the car to a neighboring dealership to compare side by side to another vehicle. He helped make me feel comfortable with the buying process!!

Aug 10, 2019

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We bought 2!

Mr. Jones was humble, trustworthy, knowledgeable, and courteous throughout our purchasing journeys. Buying a car can make one quite anxious. JJ made us very comfortable as he listened and provided feedback without pressuring us to purchase a vehicle. The end result was that we purchased two vehicles. "Experience it once and you'll never forget it" and you'll come back!

Aug 01, 2019

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THANK YOU, JJ!!!

Thanks to Jade Jones, aka “JJ”, I am now a proud owner of a beautiful 2016 pre-owned, L/Certified ES 350. Wow! What an incredible experience. JJ made the entire process as simple as ABC. He is honest, extremely knowledgeable, thorough, patient, efficient, kind, and has a great sense of humor to boot. He was very easy to talk to and I didn’t feel embarrassed asking questions or asking the same questions repeatedly. He worked with me on the price and I couldn’t be happier. I’m very satisfied with the level of service, and I look forward to driving my Lexus for a long time. I highly recommend working with JJ if you are in the market for a new or used car. Thanks again to JJ! 👍👏

Jul 12, 2019

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Smooth!

I live in Charleston (2 hours from this dealership) and met JJ by phone. Over the few days between first call and signing papers, JJ over delivered on any questions or concerns I had in confirming this was going to be my next SUV. The process was quick and painless and I believe JJ and I will do business again in the future.

Jul 09, 2019

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5 Star Experience

Outstanding professionalism. Took care of me from start of my new car purchase and follows up with me on a monthly basis. Also very very military friedndly.and very knowledgeable about the new technology in new vehicles. Great teacher and coach on the new care experience

Jul 04, 2019

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Great Service!

The sales person JJ was great and very accommodating of our concerns and needs. The level of professionalism is great and they aim to please the customer. No pressured sales just the willingness to help get you in the vehicle you want.

Jul 03, 2019

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Ideal Buying Experience

When out at Jim Hudson Lexus, I had the buying experience. I met Jade at the dealership and he was professional, knowledgeable, and no pressure. I’d high recommend him to anyone looking to purchase a car.

Jul 01, 2019

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Been always good

I have always had the best service. I have been accommodated when I had an emergency and did not have an appointment. My car has had the best service since I bought it. Has never been anywhere else.

Jun 25, 2019

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Exceeds Expectations

Buying a car from Jade exceeded my expectations. He was prepared, had the vehicles ready to show, and answered all my questions. The overall buying process from soup to nuts was exceptional.

Jun 17, 2019

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Too Easy!

By far the easiest car buying experience I’ve ever had! Definitely will be only buying from “JJ” and recommending anyone I hear about looking for a new vehicle to go through him! I Used to go to lugoff ford because I knew everyone who worked there but after finding this car online I figured I would give it a shot and I wasn’t disappointed. By far best customer service I ever had.

Jun 13, 2019

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Surprise Purchase

Beautiful car I am so pleased with it. The ride is like being on a cloud. The steering is responsive but tight. I sit up high and have a good view of the road. I feel safe I love the interior and the exterior. There’s no buyers remorse with this purchase. I was on vacation and hadn’t planned to get a new car but am so glad I did.

Jun 12, 2019

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EXCELLENT!

JJ was very helpful, knowledgeable about LEXUS and conscientious . It was a pleasant transaction . I would ask for him again and send others to Jim Hudson.

Jun 08, 2019

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Classy, kind and professional

I can honestly say that JJ is the most pleasant sales person I've ever worked with at a dealership. Polite, professional and responsive. He really listened to me and worked with me to help me find the right vehicle to meet my needs and my budget. Buying my Lexus was the most pleasant and stress-free experience I've ever had and this is my third used Lexus. Jim Henson's is definitely a cut above the rest because they get that it's about hiring the best people.

Jun 08, 2019

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Jim Hudson Lexus made my first car buying experience GREAT!!

Our sales person was JJ/Jay and he’s was so awesome!!! He wasn’t pushy and understood that we had a budget and needed specific things in a car. He even went the extra mile to check up on us and see if we were still happy months after our purchase. The finance people were equally wonderful and sat and negotiated interest rates for me to help us stay in our budget. We decided to include a maintenance plan in our purchase and that part of the staff continues with great service! I was worried it wouldn’t be that way because it’s Lexus and luxury and we bought a used 4Runner but they continue to treat us well and be the utmost help! And we’d been to other dealerships prior to Jim Hudson Lexus and not had great experiences so I was super down about the whole thing. But they made it so easy and I cannot recommend these people more!

Jun 03, 2019

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Great experience!

JJ was very knowledgeable about the Lexus line of vehicles. He was respectful of our budget and our desire to make sure this car was right for us. Overall he helped us get the perfect vehicle!!

May 28, 2019

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Patient and sincere

We visited dealership thrice.As per our requirement different comparable were shown.. proper description of each vehicle was provided without patronising.. All staff was pleasant and welcoming.

May 25, 2019

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First Lexus

JJ and the staff at Jim Hudson truly made the decision to buy a Lexus very easy.Never once did we feel the slightest bit of pressure to close the deal. they went out of their way to find the particular vehicle we wanted. Price was very fair as well. We are nothing but pleased with the service that we received.

May 23, 2019

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Perfection.

JJ found me the perfect vehicle. A day later, I am driving it home. He went above and beyond making sure I got exactly what I wanted and at the best deal possible. If there was an option for 6 stars, I'd be asking for there to be an option for. 7 stars. Recommend Jim Hudson Lexus and JJ to anyone.

May 18, 2019

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Great experience. No pressure, professional, and answered al

We gave JJ Jones a five star for he gave us exceptional courtesy in selling us a vehicle. JJ went above and beyond to make sure we were paired with the right vehicle. Very honest and you can tell he lives by the motto, Treat people like you want to be treated. We will be recommending him to friends and other people who are wanting to purchase a car.

May 17, 2019

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Great experience

We had a wonderful experience with Jade Jones at Jim Hudson Lexus. He went above and beyond to make us feel welcome and comfortable.with our car buying experience. I would definitely recommend Jade to anyone looking to buy.

May 17, 2019

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Awesome easy to deal with

Great guy to work with. He was very knowledgeable and very friendly. We met with him several weeks ago and wanted to make sure when we came back to make the purchase that we got him as our salesman!!

May 16, 2019

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Outstanding!!! D.Grahan

I enjoyed my overall experience at the dealership. Jade demonstrated outstanding customer service skills. He was patient, kind and supportive during the entire process. I am very grateful. Thank you Jade!!!

May 11, 2019

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He was Awesome!!

Jade was super understanding and knowledgeable about the type of car I wanted and the price! He made the whole process easy and enjoyable to.

May 10, 2019

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Compliment

Jade was very professional and personnable, patiently explained the process of purchasing the vehicle, demonstrated how it works, and answered all my questions. Great experience.

May 07, 2019

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2018 RX350L

I would recommend Jade to my friends and family . He was very professional and made the process easy. If you’re going to buy Lexus go see Jade at Jim Hudson Lexus

May 07, 2019

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Awesome!!!!

Jade was great, he communicated with me thru the whole process and the day of purchase couldn’t have gone any smoother. Everyone I dealt with gave me great customer service.

May 03, 2019

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Beyond expectations

Jade was professional and expedient during the whole process, making my car buying experience easy and efficient. Would highly recommend asking for Jade (JJ) for any of your car purchasing needs.

May 03, 2019

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Relaxed car buying experience

I never felt pressured. I went in for a test drive and was given a car for two days without even asking. I didn’t commit right away to a car. I never felt pressured. I knew after driving the Lexus it was the one for me. Jade helped me find the right one for me.

Apr 08, 2019

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Well Worth the Drive!

This was the most pleasant buying experience ever! I drove from Atlanta, GA to Columbia, SC and it was well worth every mile. Not only because this dealership was the only one that had the car I wanted with the features I wanted but also because of my customer service experience. JJ is the ultimate professional. He rolled out the red carpet and gave us VIP treatment. The BIG red bow that sat on top of the car in the showroom with a sign indicating that it was reserved especially for me was a nice touch along with the welcome we received when we arrived. JJ was very efficient and had us on our way in no time. He is very courteous, personable and a proud Army Vet. :-) After the sale, which is sometimes more important than the actual sale, I continued to receive excellent customer service. He checked to make sure we arrived home safely and that we were still satisfied with our purchase. In addition, this week I ran into a warranty concern and took my car to Butler Lexus of South Atlanta. When I did not get results or the customer service I expected, I contacted JJ in Columbia. He immediately went to work to resolve the issue. It was resolved in a timely manner and to my satisfaction via text. It's easy to see why this dealership continues to rate #1 in Customer Service... it's because of sales professionals like Jade Jones. I highly recommend JJ. Sandra W.

Apr 01, 2019

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New 2019 Lexus ES 350

The entire experience of purchasing this car was professional and pleasant. The sales representative, the financial team and the management were all courteous, engaged, and well informed. Unlike other dealerships we visited Jim Hudson Lexus made the car buying experience a good one. If the service after the sale is as good as the service pre-buy, I am looking forward to it.

Mar 30, 2019

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Awesome experience

Wonderful and not forceful. Impeccable service , knew productive well and I enjoyed working the staff. The staff took their time and explained. how to make dreams come true!!thr the best experience I’ve had in a while

Mar 11, 2019

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Positive experience

Jade was our liaison and you could tell he was genuinely interested in assisting us in our search. Never overbearing but kept in touch with us until we made our decision. He even went the extra step when we were also testing the Cadillac To place the Lexus and Cadillac side by side to help in our comparisons It was our first impression with Jade and your staff that will bring us back, Not to mention that we absolutely love our choice! Our final negotiations with jade and buddy far exceeded our expectations The financier was a delight! Look forward to meeting the servicing staff and keeping jade in our contacts!

Mar 08, 2019

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Excellent Customer Service!

My experience at Jim Hudson Lexus blew my mind with the care and service that I received. I wish I knew everyone name so I could say thank you by name. Since I am not able to please pass the word on to anyone who came in contact with me THANK YOU! JJ Jones was excellent knew what I wanted and made sure I was conformable with my purchase. Not only was he my salesman he a true Veteran like myself. The most important to me is that even though the sale was final he still checks on me to make sure all is well... Thanks again to the entire staff! JJ you rock sir!

Darryn Russ

Darryn Russ

Sales Consultant - Lexus Master Certified

50 Reviews
Certified
Recent Reviews

Mar 14, 2020

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Excellent automobile dealership.

Excellent automobile dealership. We have been working with Jim Hudson Lexus since 2004 in Augusta, GA. After moving to the upstate, we have been working with the Columbia dealership and have had an excellent relationship. Darryn Russ is the best!

Mar 06, 2020

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My Lexus Purchase

Prompt service, easy test period, clear financial explanations, and friendly service. Show room atmosphere was friendly, financial paperwork was explained clearly, and car was cleaned, gassed up, and delivered promptly.

Feb 23, 2020

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Very professional, process is very streamlined and...

Very professional, process is very streamlined and facility is first class. Service was as expected and on time. Would recommend dealership for sales or service

Jan 24, 2020

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Great as always

I have owned 5 Lexuses. I have enjoyed driving each one and don't think I could own another brand. What keeps me coming back is Darryn Russ, my salesman. He makes the experience of being a Lexus owner worth it... Nancy Davis

Jan 17, 2020

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What can I say but the Jim Hudson Lexus Dealership is the...

What can I say but the Jim Hudson Lexus Dealership is the best auto dealer in the state! I’ve purchased 5 autos from them in the past 11 years and have been pleased with every one

Jan 16, 2020

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ROUTINE SERVICE-OIL CHANGE; CLEANED hEADLAMPS

Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Work was done promptly and efficiently. Have always had a positive experience with routine maintenance. worked with Melvin Austin

Jan 15, 2020

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Fabulous and quick service! Check engine light came...

Fabulous and quick service! Check engine light came onand I panicked. I am a single Mom with 3 children. I called Darryn and within 30 minutes service scheduled pick up. I had a loaner in less than 2 hours. Received a video text of the findings. My car was back 24 hours after it left. I am a loyal Lexus customer!

Jan 10, 2020

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I brought my car in for service and it was done on a very...

I brought my car in for service and it was done on a very timely basis and everyone was extremely professional. Sam helped me with a phone issue as well and the car was spotless when finished.

Dec 29, 2019

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15,000 Mile Service

From the first person you encounter to the last person, you are made to feel as though you are the only customer in service department.

Dec 17, 2019

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PERFECT SERVICE

My car was serviced and ready to go in just over an hour. The waiting room is very pleasant.I enjoyed watching TV while I waited.

Dec 07, 2019

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Danil Weih was my contact person in the service dept. He...

Danil Weih was my contact person in the service dept. He was just a wonderful young man who took really good care of me. Was in and out in a little over an hour.

Nov 10, 2019

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Joey was friendly and prompt even though the service area...

Joey was friendly and prompt even though the service area was busy. He was able to connect with me easily even though we had never met before and commented on my shoes saying they looked Gucci even though they’re not! My so. Always goes to chat with Darryn and he is always kind and polite. We only work with Darryn from the sales department as he has exceeded our trust levels!

Nov 07, 2019

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Barbara's Lexus

My experience at the dealership was outstanding. Danny was very professional. I enjoyed working with him. He went out of his way to secure transportation for me to return to the dealership to retrieve my vehicle.

Oct 24, 2019

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Another fantastic visit for service and purchasing.

Always great people to work with. The Hudson family rank with the greatest people in Columbia. This is a reputable dealership with outstanding business acumen. In fact, I just bought another new Lexus today!

Oct 22, 2019

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Another Great Experience!!

Another great service experience! I thiught having a Lexus would be hard not having a dealership in my town but I should have known Lexus had it covered! I call for service, they s schedule it,pick my vehicle up and leave me a cool one to drive while mine is gone. Fabulous service for a single mom with 3 children and a business. I am contacted step by step and even get a Thank you note! Love being a Lexus girl!

Oct 22, 2019

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Danny was very kind in service and kept me informed.

Danny was very helpful with the service of my car. I always have a great experience with Lexus. I look forward to future ES 350. Thank you!

Oct 14, 2019

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Darren

Darren was very attentive in finding the right car for me. He deserves a 10 rating for his experience and customer satisfaction. He should be the top sales person in my opinion for Jim Hudson Lexus.

Oct 11, 2019

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Always courteous and efficient

Excellent Service! Everyone is courteous and efficient. I highly recommend Jim Hudson Lexus to anyone. Darryn Russ is an amazing service oriented and welcoming salesperson.

Oct 05, 2019

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First time Lexus owner

First class customer service and seamless purchasing process! I definitely experienced the Jim Hudson Lexus Columbia difference - where they treat you like family. Looking forward to enjoying the features of my new car!

Sep 25, 2019

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Personal attention

Unlike many dealerships, this one actually shows you that they appreciate you and your business. Not just lip service, but personal customized service for your individual needs. They made me feel special.

Sep 19, 2019

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Excellent customer satisfaction

Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked if I needed anything during my wait. Great experience and great customer service!

Sep 14, 2019

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Great customer service

Great customer service and recommend any one to purchase a car from Jim Hudson Lexus . All employees are very helpful and very knowledgeable. A pleasant and clean atmosphere.

Sep 03, 2019

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First Time Customer

This was a hassel free experience with Buddy and then with Darryn. unlike previous dealerships. I drove teh extra miles, but it was well worth it. I would do it again

Sep 02, 2019

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Buying a new car

Darryn made buying a new car easy. Everyone worked as a team, excellent service and set up of the car was hassle free. Customer service is number one.

Aug 29, 2019

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Darryn Russ

Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries!

Aug 25, 2019

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Our second Lexus RX

We bought a Lexus a RX330 in 2004 (in it’s first year) from Darryn Russ at the old Jim Hudson building. The car has been bulletproof, and we put 187,000 miles on it over 15 years. Our experience during that sale, and through 15 years of service, all of it at Jim Hudson has been outstanding. We finally decided to buy a new car, and compared all the luxury brands, but it came down to another Lexus, and our second RX, the RX350. We stayed with Lexus for two reasons. First and foremost is Darryn Russ, the most personable, thorough, and knowledgeable salesman we have ever encountered. Darryn is a consummate professional, he knows every detail of the RX350, and I am sure he knows the same about all the Lexus models. He is a credit to himself, his customers, and Jim Hudson Lexus. Should we buy another car, it will be from Darryn Russ. The second reason is the Jim Hudson Lexus service department. If our experience with the service department was poor, we would have to consider another vehicle purchase alternative. Happily for us, the service level we have experienced over 15 years has also been excellent. We are looking forward to many years of driving our new Lexus RX350. Mr. Hudson, please pass on our sincere commendations to both Darryn, and the service department. It’s folks like them that have made your dealership the success it is today. Nick and Kathy Nickel

Aug 13, 2019

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As Good as it Gets!

I have noticed that almost all of the customers reviews for Jim Hudson Lexus, are not only 5 stars, they are glowingly so. This is no accident-I have had Lexus cars for 17 years- almost since day one and the advent of the LS 400. You can certainly put me in the group of ecstatic 5 star plus reviewers Keep it Going! -Ken Cutler-

Aug 06, 2019

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Oil change and servicing

Amazing customer service! In and out of an oil change and service check weighing 60 minutesSam Mercardo was great at explaining the invoice and everything done to my Tahoe.

Jul 31, 2019

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Treated like family.

You are welcomed and taken care of as if you’re a family member. They really care about you and are all about your personal well being. You’re treated fairly and honestly. My favorite dealership. Jim Hudson sets the standard!

Jul 01, 2019

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New Car

I had 2 months left on my lease with Mercedes Benz. Darryn went the extra mile to get me in a new RX350 Sport. He is always honest and straight forward. We all need more sales people like Darryn. The dealership has always been professional, clean and accommodating. Keep up the good work and thank you for taking such good care of us.

Jun 25, 2019

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Great service department!

Great place to have take care of my car! This is my 7th car from Jim Lexus & I will continue to purchase my cars from them. Great Dealership

Jun 21, 2019

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Excellence in Customer Service

We returned to Jim Hudson Lexus to purchase our second new car for two primary reasons. First, the staff is exceptionally professional as exemplified by Mr. Darryn Russ. He was attentive to our needs as a customer, listened for understanding, and provided options that allowed us to obtain the best combination of features we wanted in our car. Our second reason for returning to this dealership, is Mr. Alston in the Service Department commitment to ensuring our cars received the services they needed to keep them running in tip top shape. He knows our cars like if they were his own. He provided accurate descriptions of the service need and time to accomplish them to maximize our resource, both money and time. Each member of the Jim Hudson Lexus with whom we interact treats us with courtesy and respect.

Jun 18, 2019

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best of the best

the salesman was over the top, he knew the answer to all the questions we asked, spent a lot of time with us educating us on the car and how to use all of the neat features, we have bought 4 vehicles from darynn and could not be happier with his service and expertise, this dealership is what all other dealers should try to emulate they are wonderful

May 28, 2019

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great service

Always very professional with service and representative at dealership. I have owned a Lexus since 1995 and they are wonderful cars.Danny Chupek does a great job.

May 21, 2019

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Fantastic Out-of-State Buying Experience

I was an Out-of-State Buyer from the Tampa, Florida Area, so I had to completely trust Darryn that I was being truthfully told everything about the car before I bought a $600 plane ticket tp come see(and purchase) the car...In working with Darryn I was Amazed at his Remarkable Transparency, Sincere Customer Care Passion and Super Integrity through every step of the negotiation and subsequent followup phone calls, texts and emails. At my request, in advance he sent me copies of all documents I would be signing at the dealership when I flew up...when I got there all the surprises were most enjoyable! As a veteran Sales Professional myself, I am eminently qualified to rate my buying experience with Darryn and the Jim Hudson dealership as a 10 on a 1-5 scale!! Larry Bartow, Keller Williams Realty Brandon, Florida

May 03, 2019

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Wonderful Experience, Truly Amazing

Sales Rep and Manager Totally Professional, Fully Knowledgeable, Focused on our needs and what we wanted, VERY NON-SEXIST, Extensive inventory from which to choose and FUN!

May 01, 2019

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Service on my RX350

Danil Weih was great to work with. Service was great on my car as always. Have found all the people at Lexus easy to work with. Always leaves me with a smile.

Apr 30, 2019

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I mattered!!!

Everyone I met gave me great service and was genuinely concerned about me and my needs. This was the first Lexus I have owned and was extremely pleased with the service!

Apr 24, 2019

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Service Experience

The service of my Lexus was again a great experience- I was told what was needed to be done on this service and was updated during the service- I appreciate the care my car was given as well the way I was treated as well-

Apr 14, 2019

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Always Friendly, Always Helpful

My husband and I have bought several cars over the years. At this point, we wait for Darren to provide us with sales service when we are buying. We also use the dealership for service on our cars as they are reliable, friendly and helpful. I don't feel like they are over-selling me - whether in sales or service. I would highly recommend them to anyone looking for a car or needing their car serviced.

Mar 27, 2019

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Love the customer service!!!!!

The customer service goes above and beyond. Darryn Russ was absolutely the BEST when I purchased my new Lexus. He was extremely professional and great to work with. Also, Wesley Hammond was very-very patient with helping a senior learn about her new car. Any time that I might have called with questions, which were many, he always answered them for me. I have been at the dealership since 2000 and wouldn't go anywhere else!!!!

Mar 21, 2019

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Excellent

As usual everyone is extremely professional and quality of work is exceptional. can not express how pleasant an experience it is to have my vehicle serviced here.

Mar 20, 2019

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Susan Shealy

I’m a 71 year old widow so i’ve Bought a lot of cars and by far this was the best car buying experience I’ve ever had.

Mar 15, 2019

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Very comfortable, with no high pressure sales pitch.

It was very professional and our salesman was very knowledgeable of the cars that were shown. We were felt like we were very special and was treated very courteously. A very different experience then many dealerships I have visited in the past.

Mar 15, 2019

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LX570 wouldn’t buy anywhere else

4 cars later... I wouldn’t ever consider working with anyone other than Darren Russ and Sam McElveen. Jim Hudson has the best team ever.

Mar 13, 2019

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Internet sales

Darryn Russ was very professional, kind with no pressure to buy from Jim Hudson Lexus. I test drove the cars for my husband on Saturday morning then he contacted Darryn that afternoon & evening. By Monday morning he was purchasing his new car.

Mar 08, 2019

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Great atmosphere and a very friendly personnel!

Darryn Russ is the best! He also took the time to walk us through every bell and whistle on our new vehicle! We were very appreciative and will be back for sure!

Feb 28, 2019

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Historic excellent service

Excellent attention and service beginning with check-in and ending with checkout. Reason for service: dead battery. When appt made, service dept offered to come for car but not necessary as AAA had come and cranked car via auxillary battery.

Feb 26, 2019

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Excellent

Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from any one other than him. A++.

Feb 23, 2019

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Always professional and attentive

Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to have a loaner car available in case my day is busy. The folks there are super nice..just easy to do business.

Mark Wickham

Mark Wickham

Sales Consultant - Lexus Master Certified

45 Reviews
Certified
Recent Reviews

Mar 26, 2020

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Professional friendly service

Mark answered all questions and quick response to our concerns. Responded to phone calls so that the entire transaction took less than 24 hrs. From first visit to driving home with our 2020 NX300

Feb 26, 2020

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New car purchase

Although I have never been one to enjoy the experience of purchasing a new car, I can say, that in this case, I very much enjoyed the process. I was quite lucky to find myself working with 'Wick' and felt that he had our (my wife Donna and I) best interests in mind throughout. My wife and I were both treated professionally at every stage of the purchase; so much so, that we bought TWO cars. In fact, we also found our selves negotiating for a third Lexus, that being the LC 500. All in all, I find myself very satisfied. In your evaluation, I would ask that you give every credit for these sales to Mark Wickham. Best regards, Terry Mac Math, MD

Feb 14, 2020

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Red Bow Happiness

Wow. Yes I am starting this review with a great big red bow on my experience buying a car at this dealership from Mark Wickham. It was so refreshing to deal with someone who allowed us the time to make a very important decision buying our first Mercedes Benz GLE. It was a big decision for us and we were thankful we were not pressured in any way or bullied like we felt we were treated at another dealership. We visited dealerships in Augusta, Greenville and Columbia and the buying experience at Jim Hudson in Columbia is the best by far! Mark knows how to listen to his customers and answer questions when required. Hopefully, Mark is training your sales staff on how to make the car buying experience a good one from beginning to end. Linda and I can not say enough how much we enjoyed, yes, enjoyed buying our car from Jim Hudson. And let me express how thrilled my wife was to go out to get in her Mercedes Benz and see it sparkling and gleaming with a huge red bow on top. I've never never experienced that before in all my 30 years of car buying.

Feb 13, 2020

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'Not your usual new/used car purchasing experience'

My experience with Jim Hudson Lexus was a delight in every respect. Mark Wickham has all the qualities both personal and professional that I enjoy and expect in those with whom I do business. I have no doubt that the car I purchased was the right car for me. After extensive discussion as to my needs, Mark selected several cars for me, all of which were great vehicles. The guidance offered me by Mark and other members of the Jim Hudson staff was invaluable to me in making the 'correct' final decision. Most importantly, I absolutely love driving this car. I can assure you that I can't remember a car that has given me more driving pleasure (even when compared to my Porsche days as a much younger man). In summary, my experience with Mark Wickham and Lexus was so excellent that I bought a second Lexus for my wife! Need I say more?

Feb 12, 2020

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The staff at Jim Hudson were absolutely wonderful. I...

The staff at Jim Hudson were absolutely wonderful. I loved my old RX 350 but much has changed and they were so helpful in explaining all of the upgrades and option on the 2020 RX. I’m extremely pleased.

Feb 04, 2020

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Excellent

Friendly..very helpful. Committed to find for me the right car at the right price. Thorough in explaining paperwork required as well as patiently explaining the safety and other operational features of the new car.

Feb 01, 2020

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Mark Wickham goes above and beyond!Will definitely use...

Mark Wickham goes above and beyond! Will definitely use him for our future needs. I really appreciate his low key manner and positive attitude. I’m a fan!

Jan 24, 2020

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I dont do reviews

I visited the dealership, met a salesperson who was very pleasant, knowledgable and pleasant to work with. I bought a car. The young lady who instructed me in the use of the car features was also pleasant and knowledgable and thorough in her explanations.

Jan 19, 2020

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Great AGAIN

Service personnel at Jim Hudson Lexus IS nothing short of outstanding. Great communicators and fabulous technicians. Always a pleasure to interact with these professionals. They are the best

Jan 15, 2020

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My car buying experience at Jim Hudson Lexus was great!!...

My car buying experience at Jim Hudson Lexus was great!! Mark Wickham worked hard to get just what I wanted. He was very professional and I appreciate the fact that he kept me updated during the entire process. Thank you, Mark!

Jan 11, 2020

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Very pleasant and professional treatment.

Quality plus! Exceptional personnel in all areas. It is the cleanest dealership I have ever been to. They make you feel important to them. They bend over backwards for you.

Jan 10, 2020

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A most positive experience all around

My first contact on calling to enquire about a Lexus ES was Mark Wickham and he remained a major and most effective member of the dealership in selling me my car over the next few days. I was replacing my 06 Ford Fusion with, at age 86, my last car and I was struggling between a hybrid Camry and the Lexus ES 300h. Mark's positive and friendly attitude, never in the hard sell mode, was most persuasive as I decided that the car's quality and the promise of post-sale service excellence made the decision easy. Kayla set an excellent pace in going over details about the car's technology at our home when she delivered the Lexus. She is an excellent teacher and was always very patient. My wife and I enjoyed our time with her and I am sure we will be taking her up on her offer of continuing help over the next few months.

Jan 02, 2020

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Wonderful experience, wonderful staff and facilities! All...

Wonderful experience, wonderful staff and facilities! All employees we dealt with were very nice and professional. Everyone made this a very good experience! Thank you

Dec 27, 2019

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Excellent offer

Because Edward Gulley made an attractive offer for a new 2020 Lexus, instead of going to a dealer in Atlanta, I leased the vehicle at Jim Hudson. Mark Wickham, the Sales person, was extremely knowledgeable and professional and made sure all of questions were answered.

Dec 18, 2019

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Great customer service!

Routine maintenance appointment, but customer services is always great. Shaun and Sam kept me in the loop and are easy to work with. Even my original sales associate, Mark Wickham, reached out to me when he saw my car was being services to see how everything was.

Nov 06, 2019

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Very pleased with overall sales and service experience

Purchased a 2015 GX460. I kept it for almost five years. Always had a good experience during returns for service. State of the art dealership. I now have a 2020 GX460. Its a super car. Salesman and other personnel were extremely professional and helpful.

Nov 04, 2019

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Outstanding experience from the very beginning!

We could not have asked for a better experience. Mark listened carefully and worked diligently to find and secure the exact car we wanted with all of the hard-to-find options we required.

Oct 30, 2019

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Lexus Lease

Got great service from Mark Wickham and Eddie Goley that made my lease trade a smooth experience. Super nice team that will go above and beyond to make your dream of a Lexus happen!

Oct 25, 2019

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Scheduled service visit

Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area is clean and neat so I can see what's going on with my car. Waiting area is very comfortable and pleasant. Wi-fi works great too. I have a service agreement which saves time and money.

Oct 23, 2019

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Best customer service

This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been extremely impressed with the customer service from the sales dept to the service dept over the last 3.5 years. The staff at JH Lexus wants the customer to feel appreciated and they do an excellent job conveying this.

Oct 05, 2019

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Excellent customer service, very professional...

Mark Wickham was very professional and gave us excellent customer service, I can see us being repeat customers at Jim Hudson Lexus when its time for a new car!

Oct 02, 2019

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Great service!

Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus and fixed the problem. Problem two was more complicated. The service manager called in a regional specialist who was able to pinpoint the problem, order the part, and fix the car. What great service to have a specialist come in and solve a complicated problem! Couldn’t ask for more!

Sep 29, 2019

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Best car buying experience ever!

I had been looking at the online market--Vroom, Carmax, CarGuru etc--with much hesitation. They had Lexus vehicles but I was skeptical. My daughter encouraged me to go see Jade. She was so right! Jade was wonderful. He seemed to know what suited me even before I did. He was easy to talk to, never any pressure. It did not rattle him a bit when I wanted to drive more than one vehicle, so patient with me. I have bought a few cars in the last forty years but this was the smoothest transaction hands down. Not to mention my satisfaction with driving a Certified Pre-Owned. Would love to say I would be back in a few years but the last Lexus I had I drove for 12 years. Passed it on to my oldest daughter who is still driving it with over 260,000 miles logged! Terry

Sep 28, 2019

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Wonderful

Because everyone is so very helpful and alway very aware of your presents! When you call or come in they are always very helpful! Listen to what you are saying and answer with knowledge

Sep 21, 2019

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Professional and Personal experience

The Lexus ES 350 sales itself but Mark and Anita were so patient in answering a multitude of questions and helping me narrow and make a final decision.

Sep 12, 2019

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Left nothing to be desired!!

Mark Wickham was truly a pleasure to work with. He went over-board to help. A true professional. I would refer him to anyone. He was very knowledgeable about the vehicles. The buildings were very neat and clean!!

Sep 11, 2019

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Hit it out of the Park

Jim Hudson Lexus has hit yet another home run. Their maintenance staff provided excellent and speed service to get my car into the shop for a service. Their attitudes and overall support is nothing short of OUTSTANDING. It is always a pleasure to deal with an organization that takes customer satisfaction as the mantra for their service. These folks are simply the best

Sep 05, 2019

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Great customer service

Mark bent over backwards to get me the deal I needed. We are extremely happy with our experience. We will return to this dealership in the future

Aug 29, 2019

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excellent service

Being greeted by a friendly receptionist started the day off right. With all the decisions i had to make mark made me feel at ease with his knowledge and professionalism.

Jul 31, 2019

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Dependability I have experienced since 2003.

This dealer has always provided courteous, knowledgeable service reps and sales people. I owned my first 2003 Lexus 430 for 15 years: service is superb!

Jul 28, 2019

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NX300 Purchase

Perfect! Our purchase experience was perfect. All those listed above that we encountered were consummate professionals. I will look forward to our next opportunity for business.

Jul 01, 2019

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Been always good

I have always had the best service. I have been accommodated when I had an emergency and did not have an appointment. My car has had the best service since I bought it. Has never been anywhere else.

Jun 29, 2019

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Wonderful

Mark Wickham best salesmen we have ever had!!! Eddy in finance was awesome also. All good no complaints. I couldn’t believe how many vehicles Jim Hudson Lexus had in inventory.

May 09, 2019

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Customer Experience

We purchased our first Lexus a couple of years ago from Mark Wickman and he was exceptional during the process. It was not the typical car buying experience that we had been used to in the past. I can honestly say there is not even a close second to the level of service that both Mark and the dealership provided. It was this experience that made me consider Mark and Jim Hudson for the next purchase for my daughter. Mark had been keeping his eyes open for months for a couple of types of cars and kept me posted as I had requested. After driving the IS200t Mark had located for us my daughter wanted to test drive a 4Runner. She did not like the one on site so Mark showed us one at Jim Hudson Toyota. We went over and test drove that one and had it transferred over. I would not want to deal with anyone but Mark so the extra couple of drives from Chapin was no problem. Mark and Jim Hudson will have our business from now on. Thank you for going the extra mile in all that you do to please your customers. Happy customers come back!

May 07, 2019

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40 K service

Courteous and component service. Mark made the appointment and everything was taken care of - 40 K service and installed an update to the navigation system - I drive all over the US during the summer and don't always stay on the main roads. Really handy - beats the phone.

May 03, 2019

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Purchased a used Lexus GX460

I would recommend this dealership (and our salesperson Mark Wickham) to anyone interested in receiving 5 star royal treatment. These guys have their entire act together. I am in sales, and was extremely impressed by level of service from start to end! They are professional, courteous, and most importantly no pushy! I felt like they had my best interest in mind the throughout the entire process.

Apr 29, 2019

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Excellent Dealership

I have been very pleased with my salesman Mark Wickham. He was very helpful in explaining the details of the car and has continued to follow up with me. I love the dealership and will definitely refer my family and friends to the dealership.

Apr 17, 2019

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Exceptional sales personnel and service department

Jim Hudson Lexus is our go-to-dealership for buying a new car. Mark Wickham has always treated us fairly, courteous, and professionally. He is knowledgeable of the automobile’s performance, technology, and features. Plus, Mark is available when we need him and stays in touch with us to make sure we are happy with our purchase. We appreciate him. We also appreciate the excellent service provided and received by the Service Department when we contact or visit the dealership. The personnel are friendly, accommodating, and well trained.

Apr 03, 2019

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Amazing experience

Mark Wickham and his team are extremely helpful, friendly, knowledgeable and professional. Mark wants you to be confident in your car buying experience. I inquired about using 1 of my 3 vehicles as a trade in (my red Chevy Silverado) and he gave solid advice on how I should go about it to have more for a down payment for a new car. He also gave me a list of high to lower maintenance cars and it helpful to me with my decision in choosing the best make for me and my family. He is pretty awesome!!! I mean like how many salespeople actually give you the research, advice and time to think over to make a confident decision.

Mar 26, 2019

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Doing the Routine

Excellent example of dealership taking care of their customers through strict attention to detail. Brought me into the service department efficiently and then immediately went to work on my car. As soon as complete and cleaned my representative came and delivered my car. Great work

Mar 26, 2019

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Mr. Wickham .

I was very much happy in the way he presented himself and took care of us on my car recalls. It was done in a timely manner. Thanks

Mar 25, 2019

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A very positive experience.

Everyone we met from the time we walked in the door until we drove away, was extremely professional especially Mark Wickham. He explain every detail of all the features of the car. He also contacted us several times with updates.

Mar 20, 2019

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Professional, personalble people who strive for excellence

We live in Rock Hill and took a chance by driving down to check out Jim Hudson Lexus. So glad we did. We had a great experience and bought a Lexus on the spot.

Mar 05, 2019

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