Customer Testimonials
Deanna always handles the service of my vehicle more like a good friend than a business transaction. Knows what my car needs before I show up and verifies what I may need next time. She is first rate every time.
Outstanding customer service, my wife and I have never debated on where to buy a car or where to have it serviced. Keep up the good work.
Terry Capers our salesperson was excellent! He found a car exactly what we wanted. All the employees were professional, knowledgeable, courteous, and helpful. The dealership and its employees are 1st Class. We are very pleased with our purchase. Thank you!
A great buying experience! Terry was amazing. He was very warm, friendly, informative and accommodating. I would definitely refer him to my friends and relatives!!!
Jared is always polite and professional. He provides and overview of what needed were I'm able to understand and make informed decision of the required services. Great asset to your business!
From the moment we met our salesman Mr Bellamy at Lexus, he made us feel welcome. Talking with him felt like catching up with someone I’d known for years. He was knowledgeable, honest, and patient, taking his time with us and making sure we felt comfortable and that the deal was fair.
Buying a vehicle is a big decision, and having someone you can trust makes all the difference. I would happily recommend him to any of my family and friends. I’m so glad we crossed paths, and I truly appreciate the care he showed us throughout the ... Read More DealerRater - Nov 7, 2026
We had an excellent experience with Lalo Bellamy at Jim Hudson Lexus! He was very knowledgeable and made the entire process smooth and stress-free. He listened to what we wanted and worked with us to get our payments where we needed them. Even with negative equity in our trade-in, Lalo and his team made it happen. We drove away in a brand-new 2026 Lexus IS 350 and couldn’t be happier! I’ll definitely be returning to purchase another vehicle in the near future. Highly recommend Lalo and Jim Hudson Lexus!
Danil provides excellent service recommendations and he is a pleasure to work with. He is the reason I schedule service at Jim Hudson Lexus.
Great employees, wonderful to deal with, service writer and finance manager went above and beyond to help me! A pleasure to deal with them both👍
Tanner was the best service agent I have ever worked with, after explaining to him my disappointment in having to wait an extended time to be serviced, he went over and beyond to ensure that I left the dealership happy and satisfied.
I recently had service with Mr. Melvin Alston who has continues to provide exemplary service to me. He is thorough , patient and detailed when making sure I understand the services needed. I highly recommend him to others that have Lexus vehicles! Jamella Williams
We were in town for an event and needed to get our car serviced and Shaun helped get us in a courtesy car . We drove the car home which was 3 hours away and they drove to our home and delivered my car and picked up the courtesy car. Very professional and went above and beyond our expectations.
I had my GX460 serviced last Saturday and my advisor was Danny Chupek. I was able to schedule the appointment when I wanted to and Danny and the technician kept me up on every aspect of the service and I love the video coverage. I am very pleased with everyone and everything involving Jim Hudson Lexus. Steve Smith.
Outstanding experience from start to finish! Terry Capers was patient, accommodating, and went above and beyond throughout our 2026 Lexus GX 550 purchase. He even personally arranged to bring vehicles to our home out of town so we could see them firsthand. He tracked our brand GX 550 as if it was his own. He made everything seamless and stress-free. Truly one of the best in the business!
Michael was so easy to work with and very professional I would highly recommend working with him for your next vehicle.
Had the 30,000 mile service performed. Drove off the lot and my car was shaking. I called my advisor and he told me to bring it in and they would take care of everything. He gave me a loaner to drive home. My advisor had the car fixed the next day and told me they would bring it to me but I was running errands so I’d pick it up. Jim Hudson has been great. I always know which tech serviced my car and my advisor, Jared always keeps me in the know with what’s going on with my ... Read More DealerRater - Nov 4, 2026
Todd was best & I got the best price and the car on same day ,it was seamless process.
I was greeted with a very warm, friendly, I felt welcome and was treated with the utmost respect
Marvin Venable was very attentive to want I wanted and got the job done quick and smooth!
First class service and technicians!!!
Ashley was great, even with buying the car from 2 hours away. And the personal service didn't stop at the time of sale. She has been a call away for any questions, A++ service
Marvin Venable my salesperson helped my experience buying a car quick and easy! Go see him and tell him Kimberly sent you!
Jim Hudson Lexus always provides excellent service and Danny is always helpful and provides outstanding customer care.
Everyone I worked with at the dealership was courteous and helpful. Both salespeople I spoke with were knowledgeable about the Lexus product line. I worked with Aiden and Robert and both went out of their way to ensure I was able to see and/or drive every model car I was interested in.
Being from out of town, I had not used this dealership before. The service department was very accommodating and communicated very promptly. They even took care of my problem!
Tanner is the best! He goes above and beyond every single time I get my car serviced!
Ashley is truly exceptional! She combines outstanding professionalism with a warm, personable approach that makes the entire car-buying experience enjoyable and stress-free. She takes the time to get to know you, listens carefully to your needs and preferences, and consistently delivers results that exceed expectations. Even when I’m not entirely sure what I’m looking for, Ashley somehow knows exactly what will be the perfect fit—and she never disappoints!
Her dedication, attention to detail, and ability to match her clients with the right vehicle truly set her apart. I cannot recommend Ashley highly enough to anyone looking for ... Read More DealerRater - Oct 27, 2026
Erik was exceptional as usual.
Michael Sopala was a great representative for Jim Hudson Lexus and a pleasure to work with throughout the processing of buying our Lexus RX350.
I drove from Greenville, SC to help my mom find a car! Lalo offered exceptional customer service, and I would recommend him to anyone that is looking for a car! He was very professional, personable, and patient! Thank you Lalo and the Jim Hudson family!
Jim Hudson Lexus is our go to for luxury and reliability. Our favorite sales professional, Ashley is like family to us as she understands our preferences like no one else. Ashley has been the primary reason that we've bought both of our RXs, her knowledge and expertise is second to none!
They made routine maintenance so easy to get done. They had someone come pick up my car from my home and gave me a loaner car to use. They sent a video of the work and the inspections they had completed on my vehicle. Everyone was so professional and courteous.
Easy to work with - super responsive and on top of the details! They have been very thorough and I would highly recommend working with them.
Customer service was terrible in the service department.
We are very pleased with our service on our GX 550 that we bought new June of 2025. Danny is great to work with and I feel is a very honest with me.
Deanna is the best! It’s very clear that she genuinely cares about the customer. She recommended only what I actually needed to reliably stay on the road instead of $2000 extra of unnecessary service that Lexus of Greenville recommended. Despite being very busy, she made an effort to communicate efficiently and in detail.
Jim Hudson was the best experience I’ve had in purchasing or leasing a Lexus RX 350. Lalo was my sales agent and was able to meet my terms for leasing and trade in of my older Lexus RX 350. They made sure every step was understood and I was comfortable in my decisions. I would not hesitate to use them again for the next purchase.
Everyone at Jim Hudson Lexus is great. The car was perfect when we got it back
Jared was great as always! Friendly and efficient place to take your car for service!
Mr. Erik Due, Is very Professional and ready to answer any questions that I might have. He always greets me with a smile. That’s the only Consultant that I see whenever I have too bring my car in too be Serviced. I wouldn’t have it know other way. Thank you Mr. Erik Due!!!!
Danny is very professional. He makes sure I am taken care of every time! I count it a privilege to be teamed up with him.
Excellent service
Very attractive nice facility. Refreshments and snacks available. Friendly staff.They keep you posted as tp the progress of your service in real time
The service was phenomenal and was a smooth process. Mr. Terry was attentive and down to Earth. I felt welcomed there.
Melvin is a fantastic service advisor! Trustworthy, professional, kind and extremely personable! To my wife and I, he is Lexus!
Melvin is and has always been the most professional, trustworthy, kind and reliable individual we’ve meet. To my wife and I, he is Lexus.
Anita Smith is such a wonderful person, she made us welcome like family. That's why we went back and bought our second Lexus from her. She is rated number 1 to us.
The folks at Jim Hudson Lexus always take great care of your vehicle, and they make sure that you are comfortable while waiting for your vehicle. Jared G. was my advisor for this visit, and he was nice, courteous and professional. The facility is super clean and the snacks are fantastic.
Michael was a great salesman to work with. He was very attentive, outgoing, and flexible to meet our needs. Overall, I would recommend him to anyone looking to purchase a vehicle from Jim Hudson Lexus.
The most pleasant experience every time you go. DANIL is a godsend!!! someone needs to give him a raise he’s always so wonderful. I would go nowhere else.
Absolutely love this dealership , I recently purchased my first Lexus from this dealership and it was nothing but a luxury experience, stop by and see Anthony he’s great
All processes went smoothly from drive in to drive out. Excellent communication and quick, courteous service from Jared! Thanks so much!
I drive 90 miles for my maintenance instead of 27 miles to a closer Lexus dealership. Wouldn’t go anywhere else.
Jared with Jim Hudson Lexus is literally the best service rep I have ever dealt with since owning my Lexus. He is thorough, friendly and always looks out for you as a customer. He deserves 10 stars!!!!!
Clean, professional, punctual, passionate, will bend over backwards for you. Better than The Jim Hudson Ford I take my truck to.
Everyone was nice, courteous and very helpful.. Answered all questions and was always happy for you to come back for another test drive. .
Lalo was so helpful and way to work with. The process was seamless and we love our new car!
Melvin did a great job!!! So appreciative of all he does. Thank you for all you do
I highly recommend Jim Hudson Lexus!! My service advisor is Danny Chupek!! He is always professional, friendly, knowledgeable and helpful!! He answers all my concerns and is a real asset to your dealership! I leave knowing my vehicle has been in good hands!!
Deanna s the ultimate professional. She always takes great care of us and keeps us informed.
Anita was incredibly patient, knowledgeable, and a pleasure to work with. She made our Lexus buying experience as smooth as possible!
It's first class treatment from the time I set foot out of the Lexus suv.. makes me want to bring others to enjoy the experience
A wonderful service experience with Danil at Jim Hudson Lexus. Danil is professional, courtesy, and extremely attentive to his clients. I appreciate everyone at Jim Hudson Lexus, but especially Danil for his superior customer service and hospitality.
I’m always Welcomed to Lexus dealership. People are always friendly and helpful. Danny always goes above to make sure the service they provide is excellent.
Very professional. Organized and ready for me when I arrived. Would have preferred not to receive as much information. It was difficult to comprehend all of it. The basis would have been better.
Great experience as always. Deanna is always a pleasure to work with and is a true asset to the dealership.
Everyone at the Lexus dealership is friendly and willing to help in every way possible.
Picked up my car at time scheduled. Driver very efficient and friendly (Val). I had a concern about a check light which was addressed by Shaun by phone and text message. I received info about how car was checked and recommendations. Also follow up texts for any concerns. Very pleased with service. Betty Young
One of the greatest customer service I have ever experienced. Every one is so nice yet professional. If I ever had any issue all it is one phone call. Wish the dealer ship all the best
My experience with Jim Hudson Lexus has been the best experience in customer service, purchasing dept to the service department my advisor Danny Chupek has always been friendly, professional. I will always support and take my business to Jim Hudson, I see why they are always #1 in customer service. It’s well deserved. Keep up the great work over there. Love you guys! The customer waiting area is always clean and well stocked with snacks to espresso for their guests. Jim Hudson Lexus has everyone beat in my book.
Sales and service are consistently excellent, professional and sensitive to the client. After 7 years I have had only positive experiences.
Great service people willing to help with a issue they get to the with a smile great job
Integrity. Professional. Honest. Thoughtful. Goes the extra mile. I exclusively trust Capers with my car buying experiences. No one else.
We know they are very professional in all that they do, the service department staff is the best.. keep up the good work that shows at every visit.
Mr. Bellamy was very personable. He listened to our needs, wants and desires concerning the vehicle we had in mind. Mr. Bellamy researched his inventory and responded to us within a timely manner. He created the perfect moment for us once the final decision was made. Mr. Bellamy goes beyond the call of duty to make sure his buyers are treated with kindness and respect.
Facilities are first rate. Very friendly atmosphere. Repair shop is neat and organized. Treat customers well. They do drive a hard price negotiation.
Tanner at Lexus is awesome. If you ever have a problem they always make sure you are taken care of. Always professional.
This was our first purchase from Jim Hudson. We were very pleased with Laken,Charlie, Eddie, and Rufus. It was a pleasant experience!
Professional, Knowledgeable and very Courteous 👍🏼 I was very much impressed with the entire staffs courtesy of smiling and speaking to us.. Thank you
Marvin was great, only thing I would say is that when you are waiting on a vehicle there should be constant update especially when you put deposit in June and don't receive vehicle until September of I would have had range it would have been a better experience.
They were very easy to work with and accommodating to our schedules and needs. Thank you!
Keeps me informed while servicing my Lexus and my adviser helps me understand any issues that arise.
We have two Lexus SUVs. We bought a new RX350 Luxary in 2024 and my wife liked it so much we came back this past March and got her a 26 RZ 350e. We love them and we love the service we always receive fron Jim Hudson Lexus. That is a big reason we have two in our garage. Danny Chupek did a fantastic job of taking care of us. We needed to have the 26 RZ 350e serviced. Danny put us in a very nice loaner for us to drive around and do some shopping. Things could not have gone any smoother. ... Read More DealerRater - Sep 5, 2026
Great Service durning my visit to get my vehicle service.. The Service Tech was very aware of my vehicle.
The service experience is always great. Danil is excellent with communication and always has a loaner ready and waiting.
Clean, everyone is helpful, like the 2 yr warranty for certified used car. Service person gives helpful information.
EXCELLENT customer service. Jim Hudson Lexus has earned my business for my last 4 purchases.
Great service as usual from Jim Hudson Lexus. My service rep, Melvin Alston goes out of his way to make sure my service needs are met and I understand the work that is being done.